Ralis

Recovery Representative - Part Time

US-CA-Oakland
ID
2017-1860
Category
Servicing
FLSA Status
NonExempt
Division
SERVICING [SERV]

Overview

LoanMe has an opportunity for a Part Time Recovery Representative to join our team working from a home office. You will present a professional image as you appear in Small Claims Court representing LoanMe as the Plaintiff and presenting our cases to get a favorable ruling. After each appearance you will document the results using a company supplied laptop.

 

LoanMe is a Southern California based lender that originates and services unsecured installment loans to qualified borrowers. Our loans are typically used for one-time purchases or debt consolidation. When servicing the loans we focus on providing exceptional service to our customers while adhering to federal, state and local regulations.

Responsibilities

  • Knowledge of the litigation process from filing the lawsuit to judgment
  • Accurately prepare court approved forms and meet process deadlines
  • Call court house for status updates on court cases and processing of court forms
  • Ability to speak clearly and concisely in open court for the purpose of proving up cases
  • Accurately notate accounts regarding all status updates
  • Promote a positive work environment

Requirements

  • 1 to 2 years of customer service experience and speaking in front of groups
  • Basic understanding of small claims and court rules
  • Detail oriented with strong time management skills
  • Excellent phone etiquette
  • Able to apply basic math skills
  • Strong listening skills
  • Work well under pressure and maintain composure with difficult customers

 

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