LoanMe has an opportunity for a Quality Control Analyst to join our Servicing team in Anaheim, CA. By conducting quality call audits on recorded calls, you will ensure associates are meeting federal regulations while effectively resolving delinquency and providing exceptional customer service.
LoanMe is a California based lender that originates and services unsecured installment loans to qualified borrowers. Our loans are typically used for one-time purchases or debt consolidation. When servicing the loans we focus on providing exceptional service to our customers while adhering to federal, state and local regulations.
Knowledge, Skills, and Abilities
Experience and Education